Your privacy matters to us. This policy explains how we handle, store, and secure your personal data in line with South African law.

What Data We Collect

We gather only what we need to provide our services and keep in touch with you.

• Contact details like email, name, and phone help us answer your queries.
• Usage data from site visits lets us improve user experience and site performance.
• Messages sent through our forms are logged to track communication and feedback.
• Basic technical data, such as cookies and device type, aids in safe website operation.

How We Use Data

We use your details with care to serve, inform, and safeguard users and their records.

• To reply to messages, share service updates, and answer your requests.
• To manage your account and provide access to secure areas when needed.
• To analyse how visitors use our website and improve site features.
• To meet legal duties and resolve any disputes or concerns raised.

Why We Have A Right To Process Data

We follow strict rules that justify when we may process your information.

We hold, use, and store your data only for agreed service delivery, legal compliance, and when you give consent for specific uses. You can withdraw your consent at any time.

How We Share Data

We limit sharing and only do so in narrow, trusted cases as the law allows.

• With vetted partners and providers who help us run tech, email, and support services, under strict duty to keep details safe.
• If the law or a regulator asks, we will disclose data as required.
• To buyers in the event of a business transfer, with notice to users before changes take place.

Keeping Data Safe

We guard your data using proven methods. Encryption, firewalls, and role-based access are in place. We review security often and train our staff in best safety practices. Still, no method is flawless and digital transfers have risk. By using this site, you accept this known risk.

Your Rights

South African law gives you rights over your own data. We help you use them where valid.

• To see, change, or ask us to delete your data when the law allows.
• To withdraw consent for uses that need your clear approval.
• To ask how your data is used or ask to restrict that use.
• To file complaints and get help from oversight bodies if needed.

Cookies And Tracking

We use cookies to keep the site running, save preferences, and watch use patterns. You can manage cookies in your browser settings at any time.

Cookie Policy Cookie Policy

Contact Us

If you have questions or want to use your rights, reach out for help. We respond to all valid queries about your privacy.

Policy Changes

We can change this policy when needed. If we do, we will update you on this page. Review it from time to time to stay informed.